Contact Us
	Phone us on 01449 676104
	Fax us on 01449 616127
	Click the picture to E-Mail us

Terms & conditions

Deposit and Cancellations
Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately and we will do everything we can to re-let the accommodation, if we are successful we will make no further charge, if we are not, the charge for the first night of your stay becomes payable. If you suddenly cut short your stay then you are liable to pay for 50% of the remainder outstanding days. Failing to take up your booking without canceling, renders you liable for the total amount of your stay. For this reason you may wish to take out cancellation insurance.
Non-availability
We would only ever cancel your booking if your accommodation was unavailable for reasons beyond our control. We would always attempt to offer you alternative accommodation, however, if this was not possible, or unacceptable to you then we would refund ALL monies paid by you. Our liability would not extend beyond this refund.
Payment
We regret that we do not accept debit/credit cards. Cheques (with Bankers card) are acceptable, made payable Verandah House
Arrival and Departure
Arrival is normally between 12:00 noon and 6:00pm and departure before 10:30am. Should you find these times inconvenient, please contact us.
No Smoking Policy
This house and any area within it is smoke free. If you are in breach of it you will be liable for charges of loss of business plus expenses for deep cleaning of the room and soft furnishings.  (Please see access statement)

We look forward to hearing from you and making you welcome at Verandah House.